Overview
Founded in 1949 by eleven airlines, SITA is an airline-owned cooperative delivering passenger processing, baggage, border-management, and aircraft-communications technology to more than 2,500 airline, airport, and government customers in over 200 countries. It employs roughly 4,500-4,900 people of 130+ nationalities and posted record 2024 results with revenue up 8.3% year over year. Air-cargo IT subsidiary CHAMP Cargosystems became a fully owned SITA business in 2022, and in May 2024 SITA acquired Germany's Materna IPS (self-service check-in, self-bag-drop and CUSS kiosk technology — see Materna IPS below), adding to a common-use passenger-processing portfolio (AirportConnect Open, CUSS 2) that IATA names among the most influential in the CUPPS/CUSS standard today. SITA continues expanding biometric and AI-based passenger processing following a major 2021 data breach that exposed Star Alliance passenger records. In October 2026, SITA signed an agreement to acquire Collins Aerospace's Airport Solutions business — covering check-in, self-service passenger processing, baggage-drop, and airport-operations technology, including the legacy ARINC MUSE common-use platform (see Collins Aerospace below) — a deal expected to close in H1 2027 subject to customary closing conditions and regulatory approval.
Source: company website, public disclosures & press releases. Visit website ↗
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